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Orders
By placing an order the customer agrees to the following terms of condition.
Terms of payment
Payments have to be made within the deadlines mentioned on the invoices, the
order or invoice number is to be included in the bank transfer. Deduction of cash discount is
not admissible. In case of default the customer has to cover the reminder fees.
Goods ordered, which we have delivered correctly, are non-returnable.
Claims for compensation, no matter which or for what reason, are excluded as long
as we did not cause the damage intentionally or gross negligent.
Right of revocation
The customer may cancel the order in writing (letter, fax,e-mail) or return the goods
without giving reasons within two weeks. The period of two weeks starts after receipt
of this instruction in text form, however, not before the customer has received the
goods and not prior to EMC fulfilling its information obligations pursuant to
art. 312c para. 2 BGB in conjunction with art. 1 para. 1, 2 and 4 BGB-InfoV and
all other obligations pursuant to art. 312e para. 1 clause 1 BGB in conjunction
with art. 3 BGB-InfoV. The deadline shall be deemed observed if the revokation
or the goods are sent back within this period.
The goods have to be returned to the following address:
PH Publishers
Verleger Internationaler Chormusik
Konrad-Adenauer-Str. 36
35415 Pohlheim
Deutschland
fax: +49 (0) 64 03 - 976 1249
e-mail: mail@ph-publishers.com
Consequences of the revocation
In case of a valid revocation the mutually received goods, services and payments are
to be returned. If you cannot return the recieved goods and services or can return
them only in a reduced quality, you will be liable for compensation of the loss of value.
(In case of surrendered goods a reduction of quality as might be expected if the goods
were physically inspected in a store is acceptable). You can avoid the liability for loss
of value if you treat the goods not like an owner and refrain from any activity that may
reduce the value. The purchaser shall bear the cost and risk of the return, if the
delivered goods conform to the Ordered and if the price of the returned goods an amount
of 40.00 ? not exceeds, or at a higher price the goods at the time of revocation is not
yet delivered. Otherwise, EMC shall bear the cost and risk of the return.
Obligations of reimbursement have to be fulfilled within 14 days. The deadline for the
customer shall commence upon sending back the goods, for EMC upon receipt of the returned
goods in flawless condition.
Excluded from the return are:
- Goods made to customer specifications or clearly customized to the individual needs,
or by reason of their nature not suitable for return.
- Audio or video recordings or software if the supplied disk have been unsealed by the
customer.
- Newspapers, magazines and journals.
Shipping and handling expenses
For special shipping methods we will charge the corresponding costs additionally.
In case your order exceeds €250.- we will cover the shipping and handling costs.
Delivery is effected at buyer's risk, in case the goods are damaged in transit please
contact the transport agency directly.
Retention of ownership
The delivered goods remain our property until payment has been submitted in full.
Right to return: In case the return deadline has not been observed or the goods
arrive in damaged condition, we will not accept the returned goods and the customer
has to cover the expenses and pay the goods in full.
Sample copies/ prohibition of copying
Our customers can request reduced or specially marked sample copies of all the
scores in our catalogue.
However, we especially point out, that all the scores published by us are protected by
copyright
laws and that any kind of reproducing or copying are strictly forbidden.
Minimum order quantity
Pieces of choral music except for cycles of choral music: 10 exemplars
If your choir have less then 10 members please contact our office directly.
Pieces of instrumental music (EMC No. 5000 and above) are excluded from MOQ.
Discounts and block pricing
More than 20 exemplars: 10% deduction
More than 40 exemplars: 15% deduction
More than 60 exemplars: 20% deduction
Under current law, we are obliged to inform consumers on the existence of the
European Online Dispute Resolution platform that can be used for the settlement of disputes
without a court must be switched on. For setting up the platform, the European Commission is responsible.
You can find the European Online Dispute Resolution platform here: http://ec.europa.eu/odr
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