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Orders
By placing an order the customer agrees to the following terms of shipping and
payment.
Shipping
We shipping to Germany and in the countries of the EU until a package weight of 5 kg,
in the other countries until a package weight of 2 kg. For greater orders please contact
our office directly.
Terms of payment
Payments have to be made within the deadlines mentioned on the invoices, the
order or invoice number is to be included in the bank transfer. Deduction of cash discount is
not admissible. In case of default the customer has to cover the reminder fees.
Goods ordered, which we have delivered correctly, are non-returnable.
Claims for compensation, no matter which or for what reason, are excluded as long
as we did not cause the damage intentionally or gross negligent.
Shipping and handling expenses
For special shipping methods we will charge the corresponding costs additionally.
In case your order exceeds €250.- we will cover the shipping and handling costs.
Delivery is effected at buyer's risk, in case the goods are damaged in transit please
contact the transport agency directly.
Discounts and block pricing
More than 20 exemplars: 10% deduction
More than 40 exemplars: 15% deduction
More than 60 exemplars: 20% deduction
Postage
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